13,000+
player messages handled
94%
resolved without staff handoff
£5,368
won back from one £98 campaign
Pulse answers, directs and helps players book around the clock, then hands over only the conversations that need your team.
Free 30-minute demo. No contracts.
Runs on your own WhatsApp number and your existing Playtomic. Nothing for you or your players to install.Apex Padel is our demo club - illustrative data
Pulse connects WhatsApp with Playtomic to answer players, organise your player data and turn quiet courts into booked ones.
Pulse handles the questions your team sees every day, then completes the work in Playtomic—from booking links and player swaps to refunds and entry issues.
Your Playtomic data already shows who played, when they last booked and what they spend. Pulse turns it into a live player lifecycle, identifies who is drifting and builds the audience you can win back.
Bethan CrowleyLeeds · Level 1.77Lapsing£1,34841 bookingsWhatsApp
Owen FairhurstLeeds · Level 3.23Lapsing£1,32157 bookingsWhatsApp
Warren KelseyLiverpool · Level 3.02Lapsed£1,19044 bookingsWhatsApp
Camila DuarteGlasgow · Level 2.68Lapsing£98048 bookingsWhatsApp
Struan BairdGlasgow · Level 2.44Lapsed£69034 bookingsWhatsApp
Gareth NolanNottingham · Level 2.10Lapsing£56029 bookingsWhatsAppPulse connects your court, booking, player and revenue data. Ask where the opportunity is, see the evidence behind the answer, then turn it into a segment, report or WhatsApp campaign.
Okay, checked your data. Tuesday and Wednesday 1 to 4pm ran at 24% occupancy. I found 184 quiet players who used to play those exact times but haven’t been back in the last 60 days.
I’ve built them into a segment and drafted a WhatsApp message you can send.
Pulse sends targeted WhatsApp campaigns to the right players, then connects message delivery with Playtomic bookings inside a clear attribution window.
Sent 8 Jul, 10:30 · 2,450 messaged · attribution final
Illustrative dashboard based on Vida del Padel's £5,368 result from £98 of WhatsApp spend.
This is the same front desk that answers players every day, running on a demo club so you can test it freely. Ask it what a player would ask, in any language.
Apex Padel is a demo club. On a call we show you this running on your own courts, prices and policies.
A simple onboarding site walks you through it. Add your clubs, courts, prices, policies and opening hours in a few minutes. Nothing for your staff to learn.
We plug into your Playtomic data and your WhatsApp Business number. Pulse builds a live picture of how your club really runs.
We test common questions, handoffs and booking flows against your club. Once you are happy, Pulse goes live on your WhatsApp number.
The bots have significantly improved our customer experience, streamlined internal operations, and allowed us to handle a much higher volume of enquiries with consistency and speed. The end product has exceeded our expectations.
A 30 minute call. We show you Pulse live, answer everything, and map it to your club.
Book a demoThe booking calendar is hosted by Calendly, which sets its own cookies. Load it to pick a time.
Or book on Calendly directlyYes. Pulse reads your Playtomic data and acts inside it - issuing refunds, swapping players into bookings and sorting court changes automatically. You keep Playtomic exactly as it is; Pulse sits on top of it.
No, and you don't have to take our word for it. The bot on this page is the same one that answers players every day, so message it and judge for yourself. We tune the tone, the phrasing and how formal it is to match the way your club already talks to its members, so it reads like your team rather than like software.
Pricing depends on how many clubs and courts you run, so we quote it on a call. The 30 minute demo is free, there is no contract to sign to see it, and the first win-back campaign at Vida Del Padel returned £5,368 on £98 of WhatsApp spend.
Player data stays your club's. Pulse acts as a data processor on your behalf under a Data Processing Agreement, handles messages over the official WhatsApp Business API, and is built to GDPR standards, both UK and EU. Clubs in the UAE are covered for its Personal Data Protection Law too.
Days, not months. You fill in a short onboarding form with your clubs, courts, prices, policies and opening hours, we connect Playtomic and your WhatsApp Business number, and Pulse goes live. There is nothing for your staff to learn.
It replies in whatever language the player writes in, including Arabic and Spanish. You do not configure it or pick a language per club - a player messages in Portuguese and gets Portuguese back.
Pulse only takes actions your club has authorised, and every one is logged against the player so you can see exactly what happened. Anything unusual or outside those rules is escalated to your team instead of guessed at, and a human can step into any conversation at any point.
They stop doing admin, not their jobs. Pulse absorbs the repetitive message traffic, the refunds and the booking changes, which frees your team for coaching, events, members on site and the calls that actually need a person.
Yes. Nothing about Pulse is tied to one country: it needs Playtomic and a WhatsApp Business number, and clubs run both right across Europe, the Middle East and beyond. The bot already answers in whatever language the player writes in, so a club in Spain gets Spanish and a club in Dubai gets Arabic without you configuring anything. We are live in the UK today and opening up to clubs elsewhere.